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Terms
& Conditions
1.
Contract
The
contract to hire Smithy’s Cottage as listed in the enclosed information
sheets incorporates conditions 1 to 24 below and is between us and you as the
hirer. The contract does not take effect until we despatch written confirmation
of your booking to you. The contract is made in England and is governed in all
respects by English Law.
2.
Hire Terms
The
prices quoted in the information sheets relate to all contracts made up to
December 31(of the year to which the prices relate). Any holiday bookings made
for periods after this time are subject to price change.
3.
Booking Alterations
It
may be possible to alter any of your holiday arrangements after your booking has
been confirmed, you must notify us in writing and we will do our best to help.
The names of guests on the booking form must be the only persons staying during
the rental period. Any changes should be notified to us in writing prior to the
rental period (see paragraph 16 below). We do not allow sub letting of the
property.
4.
Number of Persons
The
maximum number of persons allowed in Smithy’s
Cottage is five. Additional persons may not be accommodated
5.
Restrictions
Strictly
NO SMOKING and NO PETS (except service pets) are permitted in Smithy’s
Cottage.
6.
Deposits
Provisional bookings may be made by phone. The provisional booking is held until a deposit of £50 per week (or part week) is received, together with the booking form. If the deposit has not been received after one week from making the provisional booking, the period booked becomes vacant and may be allocated to another customer. All reasonable efforts will be made to contact you first to see if you still wish to proceed with the booking in this event. Upon receipt of the deposit, an acknowledgement will be sent to you by post to indicate confirmation of booking and will be deemed to be acceptance of these conditions.
The
deposit is non-returnable unless the booking cannot be confirmed, in which case
it will be returned. Please read cancellations below in paragraph 11.
7.
Late Bookings
If
a booking is made less than thirty days before the holiday start date, full
payment must be sent with the booking form. Upon receipt of this an
acknowledgement will be sent within one day (this being deemed to be acceptance
of these conditions) together with all final details. In the event that the
booking cannot be confirmed, the full payment will be returned. It is your
responsibility to inform us of non-receipt of final details.
8.
Balance Outstanding
Once
your booking has been confirmed by us you are responsible for the whole of the
hire terms. The balance of hire must be paid no later than thirty days before
the hire starting date. Upon receipt of this we will despatch final details to
you, within one week. It is your responsibility to inform us of non-receipt of
final details.
9.
Payment
All
payments must be in the form of a cheque in the currency of Pounds sterling.
Cheques should be made payable to "P Livesley". We reserve the right
to recover the cost of any bank charges incurred in handling dishonoured cheques.
In no circumstances are post dated cheques acceptable.
10.
Final details
Final
details consist of directions to Smithy’s
Cottage, together with key. A fuller description of cottage instructions and
rules is displayed in the cottage. It is your responsibility to read these and
notify us of any misunderstanding.
11.
Booking Cancellation
To cancel your booking you must immediately notify us in writing by recorded delivery post and enclose your booking confirmation. We will endeavor to re-let the property on the same hire terms but unless such re-let is obtained you will remain responsible for the full payment of the hire period.
12.
Keys and damage to property.
The keys to the cottage will be posted to you - they must be posted back to us or left in the property (on leaving put the keys through the letter box). The hirer is responsible for any damages other than "wear and tear". Please refer to section 22 below regarding the Damage Deposit.
13.
Occupation
Unless
otherwise stated on your booking confirmation, the normal time of occupation is
after 3 pm on the hire start date. Occupation before 3 pm will not be allowed
unless prior permission has been given by us. If we are prevented by
circumstances beyond our control from making the cottage available and cannot
provide a suitable alternative, we will refund all monies paid by you but no
further liability will be accepted.
14.
Departure
The
cottage must be vacated by 10 am on the final day of hire.
15.
Minors
Booking
from persons under the age of eighteen years cannot be accepted.
16.
Unsuitable Hirers
We
reserve the right to decline to accept a booking or refuse to hand over the keys
to any persons or group where in our opinion the facilities are not suitable for
the person or any group member on the grounds of age, ill health, disability,
inexperience or any other reason. In such cases all sums paid shall be refunded
in full and the contract shall be discharged without further liability on either
party. We reserve the right to repossess the cottage at any time where damage
has been caused by you or any member of your party or in our opinion is likely
to be caused by you or any member of your party. In such cases we shall not be
liable to make a refund of any portion of the hire terms paid.
17.
Modifications and Descriptions
Every
effort has been made to ensure that the description of Smithy’s
Cottage and any other descriptions (including those of surrounding areas
etc) contained in the information sheets and website pages are correct. We
reserve the right to make modifications to the cottage specifications that are
considered necessary in the light of operating requirements. In the interests of
continued improvement, we reserve the right to alter or delete furniture,
fittings, amenities or facilities, either advertised or previously available,
without prior notice. If material changes occur after your booking is confirmed
we will endeavor to advise you by telephone and, if there is time before your
departure, confirm in writing.
18.
Hirer's Obligations
You are responsible for the cottage and its equipment during the period of hire and are expected to take all reasonable care of it. The cottage is let fully furnished. Whilst duvets and bed linen are provided (two doubles and one single, sufficient for five adults) towels are not. Pillow and mattress protectors are fitted and again you are responsible for ensuring that they are used. You are advised to check on arrival and report any shortcomings, damage or missing items immediately to us - so that the matter can be remedied for you. You must undertake to report and pay for any damage caused to the cottage or for equipment lost, damaged, broken or stolen during your period of stay. Unsuitable substitutes are not accepted. All equipment, utensils, etc. must be left in a clean condition at the end of the hire period. This is also true for the general state of the property, including carpets, work surfaces, sinks, bathroom, toilet, etc. - Please refer to section 22 below regarding the Damage Deposit.
19.
Hirer's Property
We
do not accept any liability for loss of, or damage to, personal effects,
baggage, motor car, motor-car accessories, or any other item belonging to you or
in your possession.
20.
Disputes
If
you are not entirely satisfied with the accommodation you should contact us - as
detailed on the cottage notice board, immediately to resolve the problem. If,
after that, you still feel that the problem has not been resolved to your
satisfaction then you must, within seven days of returning from your holiday,
put your comments in writing to us. Unless this procedure is strictly observed
we cannot entertain any claim arising out of the complaint.
21.
Bed Linen
Clean
duvet covers, bottom sheet and pillowcases will be provided for the double beds
and the single bed in Smithy’s Cottage. This will be done on a change of letting only.
22.
Damage
deposit We will usually ask for a "damage deposit" of a separate cheque of up to £100 which will be returned unless there is damage in excess of normal wear and tear, broken glasses plates etc. - for example permanent damage (which includes clearly visible irremovable stains) to furniture / carpets / linen/ utilities etc. It will also be used to pay for excessive cleaning and tidying costs where the cottage has NOT been left in as "close as reasonably possible" condition as found. Please note that this clause 22 has only been added to protect the owners, from the very rare occasions (fortunately) where furniture, equipment, contents have been left damaged beyond reasonable repair. Click Here for a full inventory list.
23.
Equipment Failure We regularly check, maintain and replace all equipment in the cottage but occasionally they may fail unexpectedly. Where this equipment (eg washing machine, boiler etc) cannot be easily fixed (fuse etc) then we have left our contact no. in the cottage and we will endeavor to sort out any problems as quickly as reasonably possible. The hirer accepts that they may have to accept alternative arrangements.
24.
Car Parking Car parking for one car is available via an arrangement we have with the management of an adjoining car park. There is no guarantee that if there were a sudden change in management that this facility would continue. Although there is usually ample street parking around the cottage we would advise of other alternative parking in the area at the time of supplying the keys and directions to visitors. Although this situation has never occurred since we started letting the cottage in 2002 - the hirer accepts that they may have to accept alternative arrangements if our existing arrangements unexpectedly changes.
These conditions supersede all previous issues. Pam Livesley 22.10.2007
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4 star Beams Sleeps 3 Open Fire Open All Year Central Heating Off road parking
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For more information about the cottage
.......... and sorry no pets
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